Venue Information Where is Utilita Arena Birmingham? Utilita Arena Birmingham is in Birmingham City Centre. For route planning please use: Getting Here | Utilita Arena Birmingham (utilitaarenabham.co.uk) The venue address is: Utilita Arena Birmingham, King Edwards Road, Birmingham, B1 2AA IMPORTANT INFORMATION: Your Safety and Security are important to us at Utilita Arena Birmingham. Please note that we have a new stricter bag policy, as well as Covid-19 and security measures which may affect your visit. For full details, please visit www.utilitaarenabham.co.uk Age Restrictions Under 14-year olds MUST be accompanied by an adult aged 18yrs + with a valid ticket, into the venue. (i.e. 14yrs and over can come into the building on their own with a valid ticket). Please check the venue website for event specific restrictions. Facility Fee The introduction of a levy is commonplace across the ?live' industry; for example, the renovation charge applied by many theatres or the charge applied by the O2 Arena, London, which is known as a ?facilities fee'. The facility fee is a permanent feature of the ticket prices for Resorts World Arena and Utilita Arena Birmingham events to ensure that both venues offer superb facilities, attract world class artists and provide customers with fantastic experiences. Box Office Information You'll find the Utilita Arena Birmingham box office located on the Arena Floor level to the right of Entrance E. This is accessible from both the north & south car parks. The box office is usually open on show days at approx. 4pm. On certain show days, the box office may be open earlier or later dependant on the nature of the event. To confirm the opening times before travelling please check out the event page for your event. Please note, the box office is not open on non-show days. Lost Tickets If you lose your tickets, try to contact your point of purchase first. You may be able to also go to the box office with your confirmation details, and ID for the box office staff to be able to assist you. Please note, there will be a charge for the box office re-issuing tickets. Collecting Tickets Check what time the box office opens for your event, and head down with your ticket booking confirmation and photo ID. Our box office team will take it from there. Buying Tickets at the Box Office Yes, you can. We sell tickets at the both Resorts World Arena and Utilita Arena Birmingham Box Offices on event days only. Opening hours are subject to change at short notice. All fees are applicable on all transactions at the box office. The box office is cashless so we are only able to accept card payments. This is to help speed things up and reduce our queues. This applies to all areas of the arenas. Everything is contactless too, just to make it that little bit easier. You can even pay with your mobile phone, if you have added a payment card to your Apple Wallet, Google Wallet or Android Pay. Contact the Venue Facebook: https://www.facebook.com/UtilitaArenaBirmingham/ Instagram: https://www.instagram.com/utilitaarenabirmingham Twitter: https://twitter.com/UtilitaArenaBHM To purchase tickets over the phone: 0344 338 8000 We welcome all feedback and if you would like to contact us about a recent experience at the Arena, please email us at feedback@necgroup.co.uk

Parking

Utilita Arena Birmingham has on site parking, which can be booked by following this link: Parking Options | Utilita Arena Birmingham (utilitaarenabham.co.uk) Please note, parking is chargeable at this venue. Alternative travel routes can be found here: Getting Here | Utilita Arena Birmingham (utilitaarenabham.co.uk)

General Access Info

All visitors with access requirements can call our dedicated ticket line number 0800 640 5001 (or +44 121 796 6100 from outside the UK) to book tickets. Accessible bookings won't be processed online until we go on sale so calling the number above is the way to book. Further information can be found here